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REQUEST FOR ASSISTANCE

SERVICE AVAILABLE 24/7
What is the Trouble Ticket and why should it be used?

The School of Architecture Urban Planning Construction Engineering has activated the system of contact and management of requests - Trouble Ticket.
The Trouble Ticket is a request for reporting a problem that every student can send, by clicking on one of the listed typologies, without time limitations.

The service is in fact operational 24/24 (problem solving is done during office hours).
Responses are notified via e-mail to the institutional e-mail address.
Tickets that have been closed, or are still being resolved, can be consulted in "My requests" from the personal page of On-line Services.

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BSc - LAUREE TRIENNALI (equivalent to Bachelor of Science degrees)

ACCESS TO BACHELOR DEGREES
Application for admission, information on N/V parameters, pre-requisites, language attestation, course transitions and transfers.
Single courses: information, application and study plan

EXAMS SESSIONS
Admissions to exams, minutes, calendaring, previous exams

GRADUATION EXAM 
Presentation and discussion of the thesis, registrations, failure to display the name of the supervisor, failure to record grades

VALIDATION/TRANFERS/COURSE CHANGES -  LAUREA TRIENNALE (EQUIVALENT TO BACHELOR OF SCIENCE'S DEGREE)
Deadlines for submission of transfer and passage applications, acceptance of evaluation, failure to validate a course, failure to enter a grade on a validated course

​​​​​​OPTIONAL COURSES – WORKSHOP- MIAW - MINDS 
Specific information regarding the free-choice activities foreseen by the educational pathway

WHAT TO STUDY
In this section you can contact us for general information about the courses of study offered by the School

STUDY PLAN (CAREER)
Difficulties in presenting the study plan, merit-based allocation in sections, self-certification, ofa English, priorities and propaedeuticities

COMULSORY CURRICULAR INTERNSHIPS (NATIONAL AND INTERNATIONAL)
Compulsory Laurea Triennale (equivalent to BSc Degree) (possible substitution of workshop intern)

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MSc - LAUREE MAGISTRALI (equivalent to Master of Science degrees)

ACCESS TO MASTER DEGREES
Application for admission, information on N/V parameters, pre-requisites, language attestation, course transitions and transfers.
Single courses: information, application and study plan

EXAM SESSIONS
Admissions to exams, minutes, calendaring, previous exams

MASTER DEGREE EXAMS
Presentation and discussion of the thesis, registration, failure to display the name of the supervisor, failure to register grades/PEL or PET

VALIDATIONS/TRANSFERS/COURSE CHANGES – LAUREA MAGISTRALE (EQUIVALENT TO MASTER'S DEGREE)
Deadlines for submission of transfer and passage applications, acceptance of evaluation, failure to validate a course, failure to enter a grade on a validated course

OPTIONAL COURSES – WORKSHOP - MIAW - MINDS
Specific information regarding the free-choice activities foreseen by the educational pathway

WHAT TO STUDY
In this section you can contact us for general information about the courses of study offered by the School

STUDY PLAN (CAREER)
Difficulties in presenting the study plan, merit-based allocation in sections, self-certification, ofa English, priorities and propaedeuticities

CURRICULAR COMPULSORY INTERNSHIPS (NATIONAL AND INTERNATIONAL)
Compulsory internships for MSc

INTERNAL DOUBLE DEGREE
In this section, you can obtain specific information on internal double degree calls

POLIMI AMBASSADOR
Information about the calls and study plans "Ambassador Courses" of the School of Architecture Urban Planning Construction Engineering

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